Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrice “P” Killingsworth

Patrice “P” Killingsworth

March 13, 2025

5  out of  5
rating by Patrice “P” Killingsworth
"I have been with Susan/State Farm for a few years now & they’ve made every change with my policy seamless. They always seem to have great rates & are professional. Thanks for all that you do! 😊"
We responded:
"Thank you, Patrice! We appreciate you and are so glad you've had a positive experience with our office. Thank you for trusting us with your insurance needs! "
Profile photo of Emily Maggard

Emily Maggard

January 26, 2024

5  out of  5
rating by Emily Maggard
"The best insurance ever! This office is always so easy to work with, I’ve always gotten great rates! Hundreds of dollars less than I was ever quoted with other insurance companies- and now I also use them for all of our vehicles and home insurance! 100% recommend Susan’s office!"
We responded:
"Thank you, Emily! We appreciate you too! "
Profile photo of Brian Worley

Brian Worley

July 23, 2023

5  out of  5
rating by Brian Worley
"The best in business...."
We responded:
"Thank you, Brian! We appreciate you!"
Profile photo of Devin Arnold

Devin Arnold

July 23, 2022

5  out of  5
rating by Devin Arnold
"Service is above and beyond what I expected. Been with them for 4 years now."
We responded:
"Thank you for trusting us with your insurance needs. We appreciate you, Devin!"
Profile photo of Robert Burk

Robert Burk

July 7, 2022

5  out of  5
rating by Robert Burk
"I have been with Susan Schibel's state farm office for many years now. Every time I have called. I have received great service. It dose not matter who helps me. It's always a great experience."
We responded:
"Thank you so much, Robert! We appreciate that you allow us to serve you!"
Profile photo of Susan Tiffany

Susan Tiffany

February 12, 2022

5  out of  5
rating by Susan Tiffany
"Susan Schibel of State Farm and her associates in the office make up the most exceptional insurance team of professionals I I have ever met. They are efficient, honest , and have always been accommodating. They really supported me during the process of a car accident and also most recently with the sale of my home. They define the meaning of outstanding customer service. One can relax knowing they stand behind them."
We responded:
"Thank you, Susan! Thank you for being such a great customer! We appreciate you!"
Profile photo of Mackenzie Parkinson

Mackenzie Parkinson

February 26, 2021

5  out of  5
rating by Mackenzie Parkinson
"Always helpful and kind! All the employees are eager to help, and if you have an issue, it's not a "sorry that's your issue" response. It's always how can we help make it right. I have been patron for over ten years, two car accident claims, and I have always been completely satisfied."
We responded:
"Thank you Mackenzie! We appreciate you so much too!"
Profile photo of Gordon Endicott

Gordon Endicott

November 27, 2020

5  out of  5
rating by Gordon Endicott
"Best State farm agent!"
We responded:
"Thank you Gordon! We appreciate you!"
Profile photo of Tom Lee

Tom Lee

September 14, 2020

5  out of  5
rating by Tom Lee
"I would recommend this agent to anyone. Her office is very responsive, professional and knowledgeable. They make things easy for the customer."
We responded:
"Thank you Tom!! We appreciate you!"
Profile photo of Shirley Agner Seaquist

Shirley Agner Seaquist

September 16, 2019

5  out of  5
rating by Shirley Agner Seaquist
"Always ready to help!"
We responded:
"Thank you Shirley! We appreciate you!"
Profile photo of Brian Abbe

Brian Abbe

August 30, 2019

5  out of  5
rating by Brian Abbe
"The short answer is that I would recommend this office to anyone. My father-in-law passed away a year ago and had his policy with them. They made our lives incredibly simple. Monica was unbelievably responsive, empathetic and informative as we worked through everything related to that. To say they exceeded our expectations does not begin to describe how helpful they were to us."
We responded:
"Thank you Brian!"
Profile photo of Keri A

Keri A

February 7, 2019

1  out of  5
rating by Keri A
"Very poor experience. Wrong information and if you have two not at fault accidents too close even if it's not your fault you find yourself fired as a customer so nice to feel so not taken care of."
Profile photo of Scott Peavy

Scott Peavy

January 15, 2019

5  out of  5
rating by Scott Peavy
"Very knowledgable, friendly and helpful. Good, local people to do business with."
We responded:
"Thank you Scott! We appreciate you!"
Profile photo of Demaris Aikens

Demaris Aikens

December 15, 2018

5  out of  5
rating by Demaris Aikens
"Really like them. New to the area and found them, very happy"
We responded:
"Thank you Demaris! We appreciate you!"
Profile photo of Justin Kruggel

Justin Kruggel

February 20, 2017

5  out of  5
rating by Justin Kruggel
"This is the best StateFarm representatives I have ever found! At least in Oregon, Texas, Florida, & Alaska! :) these lady's know what they are doing! Always friendly and work with me and know how to help my situation! Thank you again for all that you do!"
We responded:
"Thank you Justin! We appreciate you!"